AFTERDISASTER - Metrolina

AFTERDISASTER - Metrolina

3501 Asbury Avenue
Charlotte NC 28206
704-372-1200

Hours:
Mon: 12:00am - 12:00pm
Tue: 12:00am - 12:00pm
Wed: 12:00am - 12:00pm
Thu: 12:00am - 12:00pm
Fri: 12:00am - 12:00pm
Sat: 12:00am - 12:00pm
Sun: 12:00am - 12:00pm

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AFTERDISASTER-Metrolina provides its clients with full service cleanup & restoration from start to finish. From fire to flood, mold cleanup to air vent checks, AFTERDISASTER-Metrolina helps clients of all types get back on their feet.

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Reviews
  • Dec 01, 2019 by kevin mcdowell

    If you are looking for Persistence and A very hard working team, this is it! Sharon is great to work with. Give them a call!

  • Dec 01, 2019 by kevin mcdowell

    If you are looking for Persistence and A very hard working team, this is it! Sharon is great to work with. Give them a call!

  • Nov 21, 2019 by John Cooper

    Afterdisater came through for us and finished our house before the holidays. They were great!

  • Nov 19, 2019 by Maria Brown

    Andy and the other men were very helpful during the process of restoring my home.

  • Nov 12, 2019 by John Broome

    Very responsive and did an excellent job!

  • Nov 05, 2019 by Aimee Wilson

  • Oct 22, 2019 by Susan Rouanzion

    Working with After-Disaster makes dealing with an unfortunate situation ...
    much easier. They are great about communicating every step of the process with you. After Disaster tries to make the situation as painless as possible!

  • Oct 22, 2019 by Susan Rouanzion

    Working with After-Disaster makes dealing with an unfortunate situation ...
    much easier. They are great about communicating every step of the process with you. After Disaster tries to make the situation as painless as possible!

  • Oct 21, 2019 by Traci Williamson
    Recommended:

    They did a fantastic job... Andy was great .. thank you so much

  • Oct 21, 2019 by Traci Williamson

    They were great... Andy was awesome, he explained everything to the last detail.... they did a fantastic job at everything they did ... frankly Andy and his team were the best part of this unfortunate experience!!

  • Oct 21, 2019 by Traci Williamson

    They were great... Andy was awesome, he explained everything to the last detail.... they did a fantastic job at everything they did ... frankly Andy and his team were the best part of this unfortunate experience!!

  • Oct 10, 2019 by Jobyna Terry

    They went above and beyond

  • Oct 02, 2019 by Shak Akkad

    Afterdisaster did an amazing job supporting me during a crisis. Dan Feid was very responsive, he handled the situation with extreme urgency, and demonstrated professionalism and experience with a job well done. Thank you Dan and Afterdisaster for your support!!!

  • Oct 02, 2019 by Shak Akkad

    Afterdisaster did an amazing job supporting me during a crisis. Dan Feid was very responsive, he handled the situation with extreme urgency, and demonstrated professionalism and experience with a job well done. Thank you Dan and Afterdisaster for your support!!!

  • Oct 01, 2019 by Karen Trapane

    Craig and his team are fantastic partners with our company. They do what they say they are going to do, deliver great service and best practices. They focus on educating their staff and clients so that the best decisions can be made in the field.

  • Oct 01, 2019 by Karen Trapane

    Craig and his team are fantastic partners with our company. They do what they say they are going to do, deliver great service and best practices. They focus on educating their staff and clients so that the best decisions can be made in the field.

  • Sep 19, 2019 by Sue Maddie
    Recommended:

    After Disaster has been wonderful. They are easy to work and very professional.

  • Sep 13, 2019 by Jennifer Cordell

    Very professional and thorough crew! Craig and his team do an amazing job to ensure that you get immediate service and then combine that with an exceptional information link that is emailed to you so you can see up to the minute progress on every aspect of your job. Water/fire/sewer damage is the absolute worst to deal with, but with Craig and his crew, they truly make a bad situation "managebale" and go above and beyond. Many thanks!!!!

  • Sep 13, 2019 by Jennifer Cordell

    Very professional and thorough crew! Craig and his team do an amazing job to ensure that you get immediate service and then combine that with an exceptional information link that is emailed to you so you can see up to the minute progress on every aspect of your job. Water/fire/sewer damage is the absolute worst to deal with, but with Craig and his crew, they truly make a bad situation "managebale" and go above and beyond. Many thanks!!!!

  • Sep 13, 2019 by Phil C.

    The property management company for my home rental dispatched AFTERDISASTER for a recent water issue.  They were very prompt, and the technician Andy explained everything and was highly professional in his approach.  Strong recommendation.

  • Sep 11, 2019 by Alyette Keldie
    Recommended:

    Very professional, timely and kind. From the office staff to the workers in the field, I highly recommend!

  • Sep 11, 2019 by Andrew Thigpen

    When we had a leak on our wood floors, they were quick to bring out equipment and get everything dried before any damage was caused to the wood floors which would have been a process to get repaired. Their team was very informative and sincere. Thank you so much for your help.

  • Sep 11, 2019 by Andrew Thigpen

    When we had a leak on our wood floors, they were quick to bring out equipment and get everything dried before any damage was caused to the wood floors which would have been a process to get repaired. Their team was very informative and sincere. Thank you so much for your help.

  • Sep 10, 2019 by Andrew Rivenbark

    The guys that came over to my house were professional and courteous. They informed me of exactly what they were doing, and took the time to schedule follow ups. I highly recommend them!

  • Sep 10, 2019 by Andrew Rivenbark

    The guys that came over to my house were professional and courteous. They informed me of exactly what they were doing, and took the time to schedule follow ups. I highly recommend them!

  • Aug 01, 2019 by Lindsay Lowery
    Recommended:

    Offered to come out the same day I called with my water damage. Brought fans and gave us a guide on the process. Worked awesome alongside our insurance and looking forward to having our house back to the way it was before this damage! Definitely would recommend AFTERDISASTER! Friendly staff too! Flexible scheduling

  • Jul 06, 2019 by HeatherSunshine

    We had water damage to our house from hurricane Florence and we used AfterDisaster to dry up the water on our floors and in our walls. They were able to come help us right away thankfully. They were super nice and very professional. We then hired them to do the remodel work as well. It was great having them coordinate everything for us. They used great contractors and did awesome work on our repairs. The workers and the staff here were really helpful, flexible and accommodating with all of our requests through the process. We are very happy now with our beautiful finished product! Thank you!

  • Jul 06, 2019 by HeatherSunshine

    We had water damage to our house from hurricane Florence and we used AfterDisaster to dry up the water on our floors and in our walls. They were able to come help us right away thankfully. They were super nice and very professional. We then hired them to do the remodel work as well. It was great having them coordinate everything for us. They used great contractors and did awesome work on our repairs. The workers and the staff here were really helpful, flexible and accommodating with all of our requests through the process. We are very happy now with our beautiful finished product! Thank you!

  • Jul 06, 2019 by Heather D.

    We had water damage to our house from hurricane Florence and we used AfterDisaster to dry up the water on our floors and in our walls. They were able to come help us right away thankfully. They were super nice and very professional. We then hired them to do the remodel work as well. It was great having them coordinate everything for us. They used great contractors and did awesome work on our repairs. The workers and the staff here were really helpful, flexible and accommodating with all of our requests through the process. We are very happy now with our beautiful finished product!  Thank you!

  • Jul 01, 2019 by Whitney D.

    Have had a great experience with After Disaster. Received lots of attention so I feel comfortable with my experience.  From mitigation to repairs everyone is so kind and helpful.

  • Jun 26, 2019 by April M.

    After Disaster is a FANTASTIC company. They have been to my home as well as my fathers home to help in our time of need. My father had a tree fall on his roof in hurricane Matthew and they were there within in the hour to get the roof covered to prevent further damage and brought fans in to dry the area that was damaged. Their team were able to handle the entire claim for him so that he didn't have to do anything. They were recently out to my home because of a busted water heater that leaked and did damage in the basement. Same great service again! As an insurance agent I always refer my clients to them as I trust them to take care of my customers. The owners Betsy and Claude are the nicest and really care for their clients and it shows! I would definitely recommend this company to friends, family and clients.

  • Jun 26, 2019 by Tammy C.

    Betsy Dawson with Afterdisaster is an angel and you cannot find someone that is nicer than she is!!  She goes out of her way to make sure things go smoothly!!

  • Jun 02, 2019 by Cody Killian

    The mitigation and clean up team was quick to respond, efficient, and communicated well. I was very impressed with that side of the process.

    Once we started heading toward the repairs side, I’ll be honest, things went downhill a bit. Endless calls and emails asking if we were going to “give the job” after telling After Disaster we were going to.

    I have had to repeat walkthroughs and repeat information to multiple people. When doing the second walkthrough after changing project managers, I was told that our project shouldn’t take more than “a week and a half/10 business days”.

    As of giving this feedback, After Disaster has been on the job for 15 business days and at my last check (Friday 5/31), there was a good amount of work left to be done heading into this weekend.

    Would recommend the clean up crew for mitigation purposes. Not sure I’d recommend the other side of things, to be honest.

  • Jun 01, 2019 by Carolyn Young

    AfterDisaster was very helpful after the work was done with insurance and mortgage forms needed.

  • Jun 01, 2019 by amaro burgos

    Great company

  • Jun 01, 2019 by Chris Vaughan

    When we first discovered the mold in our basement, we were not exactly happy. However, we talked with our insurance provider and one of the companies they recommended was Afterdisaster. We called and were pleasantly surprised with their prompt response and professionalism. They understood what we were going through and worked hard to get everything fixed up in a timely manner. So glad we called Afterdisaster. If you ever have a problem with mold, I highly recommend them.

  • May 22, 2019 by Kelly Harris

    Avery was the absolute best! I highly recommend.

  • Jan 21, 2019 by Joy Clemmer

  • Nov 02, 2018 by Grey Ghost

    AfterDisaster was great. They came out quickly to assess a bad leak in the roof. They were able to help confirm there was no water damage as well as take care of the leak. They were honest and upfront about the work and repairs as well as keep our costs down.

  • Nov 02, 2018 by Grey Ghost

    AfterDisaster was great. They came out quickly to assess a bad leak in the roof. They were able to help confirm there was no water damage as well as take care of the leak. They were honest and upfront about the work and repairs as well as keep our costs down.

  • Sep 26, 2017 by Marcos castellano

    Great environment to work at. Love the people and the work ethic. Would call them any time I had a disaster. "Before the disaster think.......AFTERDISASTER"

  • Sep 26, 2017 by Marcos castellano

    Great environment to work at. Love the people and the work ethic. Would call them any time I had a disaster. "Before the disaster think.......AFTERDISASTER"

  • May 04, 2017 by Sidney Dawson Dozier

  • May 04, 2017 by Betsy Dawson

  • May 03, 2017 by M Fairchild Clark

    These guys are amazing! I was completely overwhelmed after a storm sent a tree into our roof causing water damage in our living room and kitchen (as a personal chef not having a functioning, clean kitchen had me feeling like a kite in the wind), but they made the entire process of getting things back in working order calming and manageable.

  • May 03, 2017 by Dennis See

    All I can say is you haven't dealt with superior performance until you deal with
    After Disaster. I had one of my apt buildings almost destroyed in a storm with wind and rain damage getting in the interior of my property. When I called After Disaster on a late Friday afternoon with rain pouring in to my building torn open by a fallen tree, After Disaster had 5 guys standing on top of my two story building within an hour. Not to mention I had also called one other company that said they could not come out in this storm as it was too dangerous. Regardless, After Disaster had their guys pulling a 100 ft blue tarp over the top of my building to keep as much rain out of my building as possible. I was there watching so I know what I am talking about and you could not have paid most people to stand on top of a two story apt building in windy , rainy conditions. Once they secured the tarp they left for the night but were back a 7 am the next morning to start clean up work. As water had gotten in to the building before they got there, they first vacuumed up all the water from the hardwood floors and cleaned up wet drywall that had fallen as a result of rain pouring in the damaged roof. This took a few hours of work and once the water etc was cleaned up they brought in huge air blowers to put in each of the apts to dry out all the hardwood floors that had been in excellent condition prior to this accident. They keep the fans in the apts for four days running 24/7 and they came twice a day with moisture meters to constantly measure the moisture content of the floors to make sure they were drying out properly so as to lay flat once all the moisture was removed. They also worked to have the damaged drywall replaced within a week and talked to me 2 to 3 times a day to keep me informed of what was going on and had me inspect the progress with them each. I don't know how they could have done ANY more than they did to make sure all my concerns were taken care of. They saved my hardwood floors which now look like new. Their personnel were all very professional and courteous and went out of their way to answer any questions I had and I was absolutely satisfied with all their work. I would say they are the best 24 hour emergency service around and I would highly recommend them to anyone. After working with them for one week solid I can say I tell everyone that ask me to be sure to call After Disaster if they EVER have an emergency like I had. They literally saved my day and thousands of dollars for me. AD is the only name you need to know.

  • Apr 27, 2017 by Yessica Maria

    AFTERDISASTER is great! They are straight up honest and care about helping people with their disasters whether it is a fire, mold, sewage back up or a water damage.

    They will advise you of what you are dealing with and will help you through the process of bringing your home back to normal.

    They are very knowledgeable about their industry and are able to communicate the information in a way that people that don't deal with disasters on a daily basis would understand.

    I appreciate my coworkers a lot!!

    Thank you AFTERDISASTER for providing a great workplace!!

  • Jan 08, 2017 by Caitlin Mills

    Thank you so much! I was so overwhelmed and y'all came in and took care of everything. I could not be more grateful!!!

  • Nov 30, 2016 by Alissa Stewart Parker

    Thanks for the fast and courteous service for our Nationwide members! Your company is the best!

  • Oct 04, 2016 by Rome Craddock

    Great people...professional and courteous.......thumbs ☝

  • Aug 04, 2016 by Brenda Rasmussen

    This is a industry leading company locally owned and operated here in the Queen City. We employ experienced professionals in disaster relief, mitigation, remediation and reconstruction.

  • Aug 04, 2016 by Jessica Moreno

  • May 04, 2016 by Donna Sharp-Perez

    Great class

  • Dec 17, 2015 by Raymond Burger

  • Jan 12, 2015 by Carl Penny Jr.

  • Jan 12, 2015 by Gracie Daniel

  • Jul 27, 2014 by Chris Castillo